Effective Date: 23 November 2024
Desk Zen Co. (“we,” “our,” or “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the information we obtain through our website, DeskZenRollers.com (“the Website”). This policy complies with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect and process the following types of personal data:
1.1 Information You Provide Directly
- Contact Information: Name, email address, phone number, and postal address when you make a purchase or contact us.
- Payment Information: Billing address and payment details via secure third-party payment processors.
- Account Information: If you register an account, we may collect your username and password.
1.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages viewed, links clicked, and other actions taken on the Website.
- Cookies: Small files stored on your device to enhance your browsing experience.
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill orders, including delivery and payment processing.
- To communicate with you about your orders, inquiries, and promotions.
- To personalize your experience and improve our Website.
- To ensure the security and performance of our Website.
- To comply with legal obligations or protect our legal rights.
3. Legal Bases for Processing Personal Data
Under GDPR, we rely on the following legal bases:
- Consent: For marketing communications or non-essential cookies, with your explicit consent.
- Contractual Necessity: To process orders or respond to your inquiries.
- Legal Obligation: To comply with applicable laws, such as tax regulations.
- Legitimate Interests: To improve our services, prevent fraud, or safeguard our operations.
4. Sharing Your Information
We do not sell your personal data. We may share your information with:
- Service Providers: Third parties who assist in payment processing, order fulfillment, and Website hosting.
- Legal Authorities: If required by law or to protect our rights.
- Analytics Providers: To help us understand how users interact with our Website.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.
6. Your Rights Under GDPR
As an EU resident, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal obligations.
- Restriction: Request a limitation on processing your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests or direct marketing.
- Withdraw Consent: Withdraw consent for processing where consent is the legal basis.
To exercise these rights, contact us at info@deskzenco.com.
7. Cookies
Our Website uses cookies to improve functionality and analyze traffic. For non-essential cookies, we require your explicit consent. You can manage or disable cookies in your browser settings.
8. International Transfers
If you are located in the EU, your data may be transferred outside the European Economic Area (EEA) to countries with differing data protection laws. We ensure such transfers comply with GDPR through standard contractual clauses or other appropriate safeguards.
9. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.
10. Third-Party Links
Our Website may include links to third-party websites. We are not responsible for the privacy practices of these sites.
11. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our Website.
12. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
Address: 123 Anywhere St., Any City, ST 12345
Business Name: Desk Zen Co.
Website: DeskZenRollers.com
Email: info@deskzenco.com